INFORMATION WE COLLECT ABOUT OUR CUSTOMERS
The information we learn from our customers helps us enhance and personalize the experience on our Website as well as the services we offer. We gather the following types of information:
Automatic Information Collected. We automatically receive and store certain types of information whenever you interact with us. For example, we may collect your purchase history, products searched for or viewed, visits to certain pages, interaction on pages, as well as the telephone number you used to call our toll free number. In addition, as most Websites do, we use “cookies” and we obtain certain types of information when your web browser accesses steveclayton.com, steveclaytonstore.com and claytoncustom.com. This information is compiled and analyzed on both an aggregated and personal basis. It may include what browser you are using, your Internet Protocol (“IP”) address, the website’s Uniform Resource Locator (“URL”) that you just came from, and which URL you go to next.
Information You Provide To Us. We receive and store any information you enter on our Websites or give in any other way (e.g., by telephone). Examples of this type of information may include information you provide when you register on our Websites, conduct any transactions including search, call our customer service toll free number, or participate in promotions, surveys, contests, product reviews, chats, blog entries, requests for suggestions or other aspects or services offered by us. As a result of such transactions, you may be supplying us with such information as your name, address, and phone numbers; credit/debit numbers, expiration date and other billing information; people to whom purchases have been shipped, including addresses and phone number; names and e-mail addresses of friends and other people.
Information Provided by Third Parties. We may obtain information about our customers from third parties. This may include updated delivery or address information from carriers such as the USPS or UPS.
In an effort to provide the best customer experience and focus on the interests of our customers, Steve Clayton, Inc. uses tiny text files called “cookies” that provide non-personally identifiable information regarding the visitors to our Website. In addition to the IP and URL addresses of our visitors, cookies may gather the time and date of all visits to our Website. We may also track the pages of our Website that users viewed during their visit, as well as track search terms entered on our Website by each visitor. This helps us keep track of the number of visitors to our Website and allows us to determine the areas that are of the most interest to our visitors.
How Do We Use the Information We Collect and Do We Share the Information We Receive?
Information about our customers is an important part of our business. We use information we collect from the Website to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience, to facilitate your transactions with our third party marketing partners and to inform you of offers and discounts. For example, you can expect to receive a welcoming email to confirm your username and password, we communicate with you in response to your inquiries, to provide the services you request and to manage your account. We also send service related announcements on occasions such as when we need to temporarily suspend our site for maintenance. We also will send you promotional emails on occasion. Generally, you may not opt-out of service related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to terminate your account. We share customer information with third parties only as follows:
Third Party Service Providers. We may work closely with other businesses (that we don’t own or control) that sell products or services on steveclayton.com, steveclaytonstore.com and claytoncustom.com
In some cases, these businesses may operate stores or websites that sell products or services to you directly. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. We share customer information related to those transactions with that third party.
Promotional Offers. We periodically provide our customers with information about third party products and services we believe will be of interest to you and with opportunities to participate in offers and/or promotions on behalf of other businesses. Your participation in these events may require us to share data with such a business. If you do not want to receive such information or offers, on behalf of third parties or otherwise, please opt-out during registration, email us later at firstname.lastname@example.org, or follow the unsubscribe instructions within each communication.
Other Third Parties/Select Partners. From time to time, we might establish a business relationship with other persons or entities who we believe are trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases, we might share and cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. We may also combine your personal information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and services that may be of interest to you, and for further promotional purposes. If you do not want us to share information with Select Partners please opt-out during registration, email us later at email@example.com, or follow the unsubscribe instructions within each communication.
Reviews/Share This/Testimonials. If you review a product on our site, your review may be posted on steveclaytonstore.com. as well as on a partners’ network site that shares reviews with other shopping communities. You should be aware that any personally identifiable information you submit can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. When seeking or receiving customer testimonials or feedback, we disclose that we may post their first name along with all or a portion of their testimonial on the Website unless they inform us otherwise by following the instructions we provide.
Protection of steveclayton.com, steveclaytonstore.com, claytoncustom.com. We release account and other personal information when we believe release is appropriate to comply with the law and/or a judicial proceeding, court order or legal process served on Steve Clayton, Inc.; enforce or apply our Terms and other agreements; or protect the rights, property, or safety of Steve Clayton, Inc., our Website users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
SECURITY OF PERSONAL INFORMATION COLLECTED
We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. When you enter credit card information on our Website, we may store it so that you do not have to re-enter it every time you order, but we encrypt it when storing. While no security system is absolutely foolproof, we are constantly reviewing, refining and upgrading our security technology to protect your privacy. When you open an account with claytoncustom.com, you are issued a password by which to access and secure your account and account information. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. Be sure to sign off when finished using a shared computer.
steveclayton.com, steveclaytonstore.com, claytoncustom.com may contain links to other websites. We have no control over the content, policies or actions of these sites, even if you are offered services on those sites because you have established an account with steveclaytonstore.com. We are not responsible for the privacy practices or the content of such websites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every websites that collects personally identifiable information. This privacy statement applies only to information collected by our Website.
You must be 18 years of age or older to become a member of ClaytonCustom.com. We do not collect information from minors.
CHANGING YOUR PERSONAL INFORMATION
You may review, change or correct your personally identifying information at any time by accessing your account information on the Website or calling us at the contact information below. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your e-mail address, and we urge you to review your information regularly to ensure that it is correct and complete.
CONDITIONS OF USE, NOTICES, AND REVISIONS